By Satya Gopal Kalluri – Vice President (Technical Training, Quality & Operational Excellence)
Every year, a large cluster of science students graduate with an ambition to become a doctor/nurse/medical professional. While only a few get to achieve their goal, many life science graduates are unable to make a decision on the alternate career option. Though students these days are aware and tech savvy to explore new career options in their domain, they need special guidance from experts to excel. Medical coding is a booming career option for such students,with huge scope for those who would like to be part of the healthcare IT industry.
The healthcare industry is undergoing dynamic changes, paving the way for more jobs in the sector. There is a mounting pressure on healthcare providers to provide quality care and the best patient experience while optimizing costs and other resources too. This is driving the growth for outsourcing routine tasks with revenue cycle management (RCM) being one of the most commonly outsourced processes. The adoption of advanced technologies in the healthcare industry is also boosting this growth. With medical coding being one of the key steps in the RCM process, medical coders are one of the key facilitators of this service and the demand for their niche skills can only be seen growing.
India is the world's favored market for BPO companies among other competitors, such as, Australia, China, Philippines and Ireland. The BPO boom in India is due to the lower labor costs and India's huge talent pool of skilled, English-speaking professionals. A study by National Association of Software Services and Companies (NASSCOM) has revealed that quality orientation among leading BPO companies, the availability of 24/7 services, India's unique geographic location and the investor friendly tax structure in India have all made the BPO industry in India very popular.
India has now become the hub for healthcare outsourcing services like medical coding, medical billing, medical transcription and claims adjudication to other countries. A huge amount of back end work is outsourced to India, which in turn improves the efficiency of healthcare providers and the insurance providers for other countries.Read More