Baskaran GopalanSenior Vice President - IT & Projects
Baskaran Gopalan has over seventeen years of experience in the healthcare billing industry and has managed operations for hospitals and large physician groups. He has comprehensive domain knowledge of and expertise in the US healthcare industry, with a special focus on Receivables Management.
His expertise also extends to Quality Assurance processes and client management with his 8+ years of experience at other India-based Healthcare BPO/KPO organizations. Baskaran joined Omega in its early months and has emerged as a cornerstone of our India operations, bringing industry best practices and fostering immense team loyalty (of the first 16 managers hired into Omega in 2003, 15 are still with Omega).